When a damaged safety card is found in a seat pocket, which action is correct?

• A. Ignore the damaged card.
• B. Report it immediately to the Purser and replace or document as instructed by the safety program.
• C. Discard all safety cards from the cabin.
• D. Ask a passenger to report it.

Answer: (B)

Damaged safety cards compromise the crew’s ability to provide clear, up-to-date safety information to passengers, so the proper action is to report it to the Purser right away and have it replaced or documented as required by the safety program. The Purser coordinates the replacement and records the issue, ensuring every seat pocket has a legible card that reflects current procedures. This keeps critical safety instructions—like exits, life vests, and oxygen—accessible to everyone in an emergency.

Ignoring the card, discarding all safety cards, or asking a passenger to report it don’t meet the safety process. They either leave an unreadable card in place, waste resources, or shift responsibility away from the crew, delaying proper replacement and documentation.