If a passenger becomes unresponsive during an emergency, what should you do?

• A. Rely on the Purser to handle it.
• B. Call for assistance from other crew, provide necessary care if trained, and continue the emergency procedures.
• C. Deliberately leave patient and declare medical emergency only if the Captain orders.
• D. Attempt self-resuscitation while others assist.

Answer: (B)

When a passenger becomes unresponsive during an emergency, you act as part of a coordinated team: quickly call for help from other crew, provide any care you’re trained to give, and keep performing the established emergency procedures. This ensures that someone with medical training can take over care, the Captain and flight deck are informed, and the situation is managed within the cabin and on the flight path. If you’re trained in first aid or CPR, start appropriate care and use available equipment (like an AED) while others assist and the medical guidance is sought. The goal is to stabilize the situation and support any needed medical evaluation or diversion, not to wait for one person to handle it, abandon the passenger, or rely on self-care instead of assisting the unresponsive passenger.