If a passenger becomes ill during flight, what should you do?

• A. Provide first aid as trained, notify the Purser, and follow the medical emergency protocol.
• B. Ignore until landing.
• C. Calm the passenger but do nothing else.
• D. Evacuate immediately.

Answer: (A)

In-flight medical situations require acting within your training to provide first aid, immediately notify the Purser, and follow the medical emergency protocol. When a passenger becomes ill, you should apply the care you’re trained to give, seek medical assistance from professionals on board or via radio, and have the Purser coordinate with the flight crew to arrange help and inform the flight deck. This sequence ensures timely, appropriate care and proper communication, which is essential for passenger safety. Waiting until landing, doing only calm reassurance, or evacuating without an imminent danger are not appropriate because they fail to provide necessary care, delay help, or unnecessarily escalate the situation. Following the established procedure keeps everyone on board safer and aligned with airline policy.